Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or public holidays.
• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are as follows:

• Local Shipping: 2–7 business days
• International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, or courier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected.

We may offer free shipping on qualifying orders during promotions or when a minimum purchase amount is met.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). You can use this tracking number to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date for lost packages). We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Delayed Shipments

While we strive to deliver orders within the estimated timeframe, unexpected delays may occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.